AI implementation here runs in four phases: diagnosis, implementation, handoff, then optional monthly improvement. Same sequence every time, whatever the modules turn out to be. The first three stages take roughly three months end to end, and payment is tied to delivery milestones, so nothing is paid upfront for work that has not happened.
The diagnosis is also the entry point on its own. You can buy stage one, get the bottleneck map and the roadmap, and stop there with something useful in hand. Nobody has to commit to a build before seeing the numbers.
Duration3 to 4 weeks
We talk to your team, map the processes and find where time and money are leaking. Every bottleneck comes out quantified: hours lost, money attached, and what it costs to leave it alone.
DeliverableBottleneck map, AI roadmap prioritised by return, and the proposed architecture.
Duration6 to 8 weeks
We build what the diagnosis prioritised and nothing beyond it. The foundation goes in first, then the two to four modules that kill the biggest bottlenecks, plus the integrations they need to actually act.
DeliverableFirst automations in production during the phase, not only at the end.
Duration2 to 4 weeks
We train the team, document the system and stay for 30 days of tuning. The goal is the opposite of consultant dependency: the system running in-house with the people you already have.
DeliverableTrained team, operating documentation, and a stable system in the day to day.
DurationOngoing, optional
Handoff is not the end of the relationship unless you want it to be. The optional retainer keeps the system improving: tuning what is live, adding agents as new bottlenecks surface, and folding in new capability as the models change.
DeliverableMonthly optimisation and new modules on request, renewed monthly, never locked in.
The phases have lengths, not a fixed weekly script, because what week two looks like depends on what the interviews turn up. This is the order the work happens in.
Four things. If any of them is not there, the diagnosis is the wrong thing to buy right now and we will say so.
Not a summary from a manager. The diagnosis runs on conversations with whoever actually touches the process, because that is where the difference between the manual and the reality lives.
A module that cannot get to your CRM, your inbox or your documents is a demo. Access is scoped to what the diagnosis put in the build, and nothing beyond it.
There is a review at every milestone. It needs a person who can approve the next step in the room, otherwise the build waits.
Nothing outbound or destructive happens without your written sign off. That gate is yours to work, and it stays yours after we leave.
Four milestones, each one tied to something that has actually been delivered. The amounts are named in the proposal, not here.
Payment is tied to delivery. You never pay the whole thing upfront, and no phase begins before the one before it is settled.
The investment is presented as a proposal after the diagnosis conversation, anchored in what the diagnosis found. There is no on-the-spot quote, on purpose: pricing a build before understanding the operation is how a company ends up paying for the wrong thing.
The investment is presented as a proposal after the diagnosis conversation, anchored in what the diagnosis found. There is no on-the-spot quote, on purpose: pricing a build before understanding the operation is how a company ends up paying for the wrong thing.
Four things. If any of them is not there, the diagnosis is the wrong thing to buy right now and we will say so. The main one is time from the people who do the work, not a summary from a manager, because that is where the gap between the manual and reality lives. The others are access to the systems the modules reach, plus the two listed on this page.
No. The phases have lengths, not a fixed weekly script, because what week two looks like depends on what the interviews turn up. The order of the work is fixed, the calendar inside it is not.
Thirty to forty five minutes. We find out whether there is a bottleneck worth removing, and I tell you honestly if I cannot help.